We look forward to welcoming you!
Plan to arrive 15 minutes before your scheduled appointment to ensure your session begins on time. A later arrival may result in a shortened session.
Upon entering the spa, you will be asked to remove your shoes and silence your phone. We encourage a peaceful environment, if you need to make a phone call during your visit, please do so outside the spa.
What is your cancellation policy?
We require 48 hours notice to change or cancel a reservation and to avoid full treatment cost.
Why should I check in 15 minutes before my appointment time?
Arriving late for your appointment may result in a shortened service. Upon arrival to Still Point, you will be asked to complete a brief health form to assist us in providing you the best experience possible and to assure your safety and comfort. We encourage you to disclose any pertinent health conditions that may affect your experience.
Should I leave a gratuity?
We believe that a gratuity should be based on your experience and do not automatically charge one to your bill. It is customary to offer a 10%-20% gratuity for personalized services such as massage and cranial sacral therapy. Offering a gratuity for floatation is entirely up to you and your experience.
Help us keep The Spa a sanctuary of tranquility and relaxation. Please respect the quiet and privacy of other Spa guests by refraining from using all electronic equipment, including cell phones while at the Spa. We ask that you speak softly and enjoy the silence.